Delivery and Handling

[vc_row][vc_column][vc_column_text]Mochi Delivery

 

All orders are processed same day (Monday-Saturday) Only orders placed on Sunday will be processed on Monday

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LOCAL ORDERS

We offer free shipping in Pakistan on all products signed up for regular delivery. In case of express shipping delivery, Customer will be charged Rs 80 per article Upon placing an order. You will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) on your order are out of stock in our warehouse, they will not be shipped until we have received and processed the back ordered inventory. You will be informed via phone or email in case a shipment is delayed due to any given reason. Regular delivery takes upto 2-3 business days. Express shipping is delivered next day.

INTERNATIONAL ORDERS

For International shipping, rates are fixed. The flat rate to ship anywhere around the world is $20. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse. You will be informed via email in case the shipments gets delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from the courier company. This can range from 4-7 days for in-stock items. Please note additional charges for customs clearance must be fulfilled by the customer[/vc_column_text][/vc_column][/vc_row]